TERMS AND CONDITIONS
These Terms and Conditions set forth the guidelines governing your use of the TelahealthPro
telemedicine service (the "Service"). The service is offered by TelahealthPro. Please read the
Terms and Conditions carefully before using the Service. BY CLICKING "I ACCEPT", YOU
ARE ENTERING INTO A LEGALLY BINDING AGREEMENT TO THESE TERMS AND
CONDITIONS JUST AS YOU WOULD BY SIGNING A PAPER CONTRACT. If you do not
agree with and accept these Terms and Conditions, do not use the Service
DO NOT USE THIS SITE FOR EMERGENCY MEDICAL NEEDS. If you experience a
medical emergency, call 911 immediately.
1. Website Content
Other than information received directly by you from physicians in the context of a telemedicine
service, the content on the website should not be considered medical advice. We may post or
provide links to general information resources that may be of interest to you ("Posted
Materials"). Posted Materials are not to be used as medical diagnosis, treatment or advice. Other
than information received directly by you from physicians in the context of a telemedicine
service, you should always talk to an appropriately qualified health care professional for
diagnosis and treatment, including information regarding which medications or treatment may be
appropriate for you. None of the content on this website represents or warrants that any particular
medication or treatment is safe, appropriate, or effective for you. Without limitation,
TelahealthPro does not recommend or endorse any specific tests, physicians, medications,
products or procedures.
2. Account Enrollment
To access the Service, you must first enroll to establish an individual user account ("Account"),
by providing certain information. You agree that you will not create more than one Account, or
create an Account for anyone other than yourself without first receiving permission from the
other person. In exchange for your use of the Service and, if applicable, in order for physicians to
send notices to you, you agree to: (i) provide true, accurate, current and complete information
about yourself as prompted by our Account enrollment form; and (ii) each time you log on,
maintain and promptly update such Account information to keep it true, accurate, current and
complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or
we have reasonable grounds to suspect that such Account information is untrue, inaccurate, not
current or incomplete, we reserve the right to suspend or terminate your Account and refuse any
and all current or future use of the Service. You represent and warrant that you are at least 18
years of age and possess the legal right and ability to agree to these Terms of Use.
3. Acceptable Use
You agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate
purpose or in any manner that contravenes these Terms and Conditions. You shall not post, use,
store or transmit (a) a message or information under a false name; (b) information that is
unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening
or hateful to any person; or (c) information that infringes or violates any of the intellectual
property rights of others or the privacy or publicity rights of others. You shall not attempt to
disrupt the operation of the Service by any method, including through use of viruses, Trojan
horses, worms, time bombs, denial of service attacks, flooding or spamming. You shall not use
the Service in any manner that could damage, disable or impair the Service. You shall not
attempt to gain unauthorized access to any user accounts or computer systems or networks,
through hacking, password mining or any other means. You shall not use any robot, scraper or
other means to access the Service for any purpose.
4. Claims of Copyright Infringement
TelahealthPro disclaims any responsibility or liability for copyrighted materials posted on its
site. If you believe that your work has been copied in a manner that constitutes copyright
infringement, please follow the procedures set forth below.
TelahealthPro respects the intellectual property rights of others and expects its users to do the
same. In accordance with the Digital Millennium Copyright Act (“DMCA”), we will respond
promptly to notices of alleged infringement that are reported.
If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any
exclusive right under copyright, please report alleged copyright infringements taking place on or
through our site by sending us a notice complying with the following requirements:-
Δ Identify the copyrighted works that you claim have been infringed.
Δ Identify the material or link you claim is infringing and that access to which is to be
disabled, including at a minimum, if applicable, the URL of the link shown on the site
where such material may be found.
Δ Provide your mailing address, telephone number and if available email address.
Δ Include both of the following statements in the body of the Notice:
“I hereby state that I have a good faith belief that the disputed use of the copyrighted
material is not authorized by the copyright owner, its agent, or the law.”
“I hereby state that the information in this Notice is accurate and under penalty of perjury
that I am the owner or authorized to act on behalf of the owner of the copyright or of an
exclusive right under the copyright that is allegedly infringed.”
Provide your full legal name and your electronic or physical signature.
5. Informed Consent
5.1 Possible Risks of Telemedicine:
As with any medical procedure, there are potential risks associated with the use of telemedicine.
TelahealthPro believes that the likelihood of these risks materializing is very low. These risks
may include, without limitation, the following:
Δ Delays in medical evaluation and consultation or treatment may occur due to deficiencies
or failures of the equipment which may include poor video and data quality.
Δ Security protocols could fail, causing a breach of privacy of personal medical
information.
By accepting these Terms of Conditions, you acknowledge that you understand and agree with
the following:
You understand that the laws that protect privacy and the confidentiality of medical information
also apply to telemedicine.
You understand that telemedicine may involve electronic communication of your personal
medical information to medical practitioners who may be located in other areas.
5.2 Patient Consent to the Use of Telemedicine
I HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE, AND
UNDERSTAND THE RISKS AND BENEFITS OF TELEMEDICINE, AND BY ACCEPTING
THESE TERMS OF USE I HEREBY GIVE MY INFORMED CONSENT TO PARTICIPATE
IN A TELEMEDICINE VISIT UNDER THE TERMS DESCRIBED HEREIN. BY CLICKING
THE "AGREE" BUTTON YOU ARE CONSENTING TO RECEIVING CARE VIA THE
SERVICE. THE SCOPE OF CARE WILL BE AT THE SOLE DISCRETION OF THE
HEALTHCARE PHYSICIAN WHO IS TREATING YOU, WITH NO GUARANTEE OF
DIAGNOSIS, TREATMENT, OR PRESCRIPTION. THE HEALTHCARE PHYSICIAN WILL
DETERMINE WHETHER OR NOT THE CONDITION BEING DIAGNOSED AND/OR
TREATED IS APPROPRIATE FOR A TELEHEALTH ENCOUNTER VIA THE SERVICE.